Surface up what NPS and CSAT don’t tell.

With Syncly, users gain holistic visibility based on everyday customer interactions and understand what needs to be done in order to achieve a 5-star customer experience.

🙌 Integrate seamlessly with the tools that you already use (Zendesk, Gorgias, Intercom, Gong, Front, etc.)

🔥 Identify the most critical issues that drive customers unhappy

⚡️ Let AI categorize customer feedback automatically

📈 Visualize trends and share actionable insights easily across functions

The excitement keeps coming with ✨Our most advanced AI features✨!

• With Smart Insight, identify the most critical issues that hinder customers experience without having to read all customer interactions across the user journey.
• Ask Syncly AI to pinpoint the positive and negative sentiment drivers and get instant action items to elevate customer experience.
• With Customers AI, monitor sentiment trends by account and individual user, to proactively engage with customers with underlying issues before they become at-risk.